How does affiliation work?

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Why should an Employer provide an Employee Assistance Service?

Many employees can benefit from outside help in tackling difficulties in their lives.  Personal problems cannot always be left outside the workplace and an employee?s work performance can be affected.

Early recognition and effective intervention can minimise the problem allowing it to be dealt with before it affects other employees, customers or it becomes a disciplinary problem or results in sickness absence.

Stress at work is now recognised as a major cause for concern.  The Health and Safety Executive expect employers to take steps to protect their staff.  Encouraging staff to talk to a counsellor may help to identify where the pressure is coming from in their work.  They may find they can improve their coping skills or make relatively small changes in the work to avoid undue pressure.

Some examples of the business benefits employers say led them to offer an
Employee Counselling Service are:

  • Employee Assistance promotes a caring and responsible image of the employer which can help in recruitment  and staff retention. A growing number of employers are mentioning the availability of Employee Counselling and support on their websites as a valuable employee benefit.
  • It can help to reduce sickness absence.  Relationship problems, stress, depression and anxiety are increasingly seen as a factor in sickness absence.
  • It helps to protect employers from damaging stress related personal injury claims. A 2002 Court of Appeal judgement stated ?---an employer who offers a confidential advice service, with referral to appropriate counselling or treatment services, is unlikely to be found in breach of duty (to safeguard their  employees health)? (Sutherland v Hatton)
  • A well publicised employee counselling and support service positively promotes a culture of well being in the organisation. Taking a proactive approach is more cost effective than waiting until an employee becomes ill or takes stress/illness related absence.