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Article Index
Employee Benefits
What is provided for you?
Self-help: Stress at Work
Self-help: Harassment at Work
Self-help: Alcohol and Drugs
Debt Counselling
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Information for Employees: What are the benefits for you?

If your employer is affiliated to the service you can access a confidential 24hr helpline and structured counselling service free of charge.

Employee Counselling Service is independent of the employer. It works with over 200 companies throughout England providing free, confidential information, support and counselling away from the workplace.

As an employee you can refer yourself to the service and your employer is only told the numbers who have used the service and the types of issues being raised. The employer does not know who attended.

Employees may wish to attend with their employer?s support and this can be arranged through their personnel department or occupational health service.  Appointments are available Monday to Friday in our Glasgow and Edinburgh offices or at other locations throughout England.

Telephone counselling is available for those who find it hard to attend face to face counselling appointments. Counselling sessions are arranged at a time when the employee can be comfortable and private and the cost of the calls are met by Employee Counselling Service.

telephone off hook.jpg 24hr Telephone Helpline Service

Our helpline is staffed by professional helpline advisers who are available to offer confidential telephone support and information to individuals dealing with health, welfare and work related issues.

It offers immediate emotional support, advice and practical information for personal and work related problems.

All helpline advisers are trained to identify and respond to the emotional issues which may interfere directly or indirectly with job performance. For example: stress, relationship issues, alcohol, substance misuse, depression, anxiety, bereavement and work related issues such as bullying and harassment.

The helpline adviser can answer questions about structured counselling and help organise an appointment.
A valuable information resource 24hrs a day 7 days a week

All helpline advisers have access up-to-date information for signposting to other organisations such as health support groups and many other local services.